Terms and Conditions

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

Terms of Use, Conditions, and Privacy Policy – DelayPay (Delaypay.co.il / Flight Compensation)

Owned by GGC


General

The DelayPay website (the “Website”) provides services related to submitting claims for flight compensation, cancellations, and related assistance, through business partners.
These Terms of Use and Conditions (the “Terms”) constitute the legal basis for using the Website. By accessing and browsing the Website, you agree fully and unconditionally to these Terms.

The Website may update these Terms from time to time at its sole discretion. Use of the Website is permitted only for individuals aged 18 or older.


Use of the Website

  • The Website may restrict or block users in cases of violation of these Terms, providing false information, unlawful use, or causing harm to others.

  • It is strictly prohibited to use the Website for competition, unlawful server access, sending spam, or distributing harmful software.

  • Responsibility for using the Website lies solely with the user, and the content on the Website does not constitute professional advice.


Mailing Authorization and Advertisements

  • By providing details on the Website, you agree to receive marketing materials in accordance with Israeli Communication Law (Amendment 40).

  • You may unsubscribe at any time.

  • The Website may cancel a user’s registration to mailing lists or block access at its discretion.


Services on the Website

  • Services are displayed on the Website, but no guarantee is made for the availability of a specific range of services.

  • The Website may add, change, or remove services at any time.

  • Services may depend on third parties (airlines, authorities, apostille, etc.), and delays or changes may occur.


Website Liability

  • The Website provides general information only and is not responsible for results of reliance on information or third-party services.

  • The Website shall not be liable for direct or indirect damages resulting from reliance on content or services.

  • Services are provided strictly “as-is.”


Pricing

  • Final pricing is determined with the service provider and may include fees, levies, or third-party charges.


Intellectual Property

  • All intellectual property rights on the Website belong to GGC or licensed third parties.

  • Copying, duplicating, distributing, or commercial use of the Website’s content without prior written consent is prohibited.

  • The Website may require the cancellation of deep links or unauthorized use of its content.


Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First and last name

  • Phone number

  • Usage data

Usage Data

Usage Data is collected automatically when using the Service. It may include:

  • Your device’s IP address

  • Browser type and version

  • Pages visited on the Service, date and time of visit, time spent on pages

  • Unique device identifiers and diagnostic data

  • When using a mobile device: device type, unique device ID, mobile IP address, operating system, mobile browser type, and more

We may also collect information that your browser sends whenever you visit our Website or access the Service via a mobile device.


Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.

Technologies include:

  • Browser Cookies – small files placed on your device. You may refuse cookies in your browser settings, but this may limit functionality.

  • Web Beacons / Pixel Tags – small electronic files used to count users, verify email openings, collect statistics, and ensure system integrity.

Types of Cookies We Use:

  • Essential / Necessary Cookies

    • Type: Session Cookies

    • Managed by us

    • Purpose: Enable essential features, authenticate users, and prevent fraudulent account use.

  • Cookie Policy / Consent Cookies

    • Type: Persistent Cookies

    • Managed by us

    • Purpose: Store whether the user consented to cookies.

  • Functional Cookies

    • Type: Persistent Cookies

    • Managed by us

    • Purpose: Remember preferences (e.g., language, login details) for a personalized user experience.

For more information, see our Cookie Policy or the cookies section of this Privacy Policy.


Privacy – Additional Terms

  • The Website may share information with third parties in cases of explicit consent, legal requirements, legal proceedings, preventing serious harm, trusted service providers, or marketing platforms (Facebook, Google, Taboola, etc.).

  • The Website employs security measures but cannot guarantee absolute protection from breaches.


Changes and Interruptions

  • The Website may change its structure, design, or services at any time.

  • The Website does not guarantee uninterrupted or error-free operation.


Indemnification

The user agrees to indemnify the Website, its employees, and representatives against any damages or claims resulting from violation of these Terms or unlawful use of the Website.


Governing Law and Jurisdiction

  • These Terms shall be governed exclusively by the laws of the State of Israel.

  • Exclusive jurisdiction shall be with the courts of the Haifa District.


Miscellaneous

  • These Terms constitute the entire agreement between the user and the Website.

  • The Website may assign its rights and obligations to third parties.

  • If any provision is unenforceable, the remaining provisions shall remain in full force.


Contact Us

For questions, issues, or concerns regarding this Policy or Website use, please contact us at:
📧 gal.g@ggc.solutions

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

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השאירו פרטים, אנחנו נדאג לכל השאר!

We’d like to inquire about compensation.

Leave your details, we’ll take care of the rest!